Privacy Policy
This policy explains how Harrow & Finch handles personal information provided by visitors and clients. It applies to information collected through the website and by phone.
Data Controller
Harrow & Finch is the data controller for personal information collected through this website and by direct contact, and is responsible for deciding how and why that information is used.
Legal framework
Personal data is handled in accordance with UK GDPR and the Data Protection Act 2018 and any further rules applicable within United Kingdom. Should this policy conflict with the law, the law shall govern.
Data Collected Through the Request Form and by Phone
When you submit a request form or call us, we collect the information you provide, typically your name, phone number and any comment or question, together with any experience level noted for course enquiries. We do not ask for payment details through the website.
Purposes and Legal Basis
This information is used to respond to enquiries, arrange course places and sessions, and issue invoices, on the basis that it is necessary to provide the service you have requested or to take reasonable steps before agreeing to a booking.
Storage Period
Personal information is kept for as long as needed to deliver the course or session and to meet any bookkeeping obligations, after which it is deleted or anonymised unless a longer period is required by law.
Sharing With Staff and Subcontractors
Information is shared only with tutors and administrative staff who need it to deliver or manage a course, and, where relevant, with subcontracted tutors bound by confidentiality; it is not sold or shared for marketing by third parties.
Your Rights
You may ask to see, correct or delete the personal information we hold about you, and you may withdraw consent to analytics cookies at any time; requests can be made by phone or email using the details on our contact page.
Questions about this policy
Write to [email protected] or call +44 121 462 1891 during Mon-Fri 09:00-17:15. We answer every request within one business day.
- Merchant
- Harrow & Finch Ltd.
- Registered address
- 112 Bristol Street, Birmingham, B5 7AA, United Kingdom
- [email protected]
- Phone
- +44 121 462 1891
- Working hours
- Mon-Fri 09:00-17:15
- Registration
- Company No. 07967464